Getting Started: Welcome to Your Group — MentalHappy Help
Getting Started

Welcome to Your Group

Learn how to discover groups, follow them, and join as a member so you can start participating in sessions and community discussions.

5 min read Members & Groups

Overview

Welcome to your group on MentalHappy 🎉 This guide walks you through how to discover groups, follow them, and join as a member so you can start participating in sessions and community discussions.

In this article, you'll learn how to:

  • Explore groups on the platform
  • Follow a group
  • Join a group as a member
  • Understand the difference between Follow and Join

Before You Begin

  • You must be logged into your MentalHappy account
  • Some groups are Free, while others are Paid
  • You can Follow a group without joining it

End-to-End Flow

Explore Open Group Follow or Join Confirm Access Group

1 Discover Groups from Explore

1Step 1

Go to Explore

Go to the Explore page from the main navigation menu. Browse or search for groups based on your interests.

  • A list of available groups is displayed
  • Each group shows: Description, Host (Group Leader), Upcoming sessions, and Pricing
Screenshot: Explore Page — Group Listings
2Step 2

Open a Group

Click on a group that interests you.

The Group Detail Page opens where you can view: group description, upcoming sessions, pricing (Free or Paid), and host information.

Screenshot: Group Detail Page

2 Follow a Group

1Step 1

Click Follow

Click the Follow button on the group page.

  • The group is added to your Followed Groups
  • You start receiving updates and notifications
Screenshot: Follow Button
💡
TipFollowing a group is a low-commitment way to stay updated before deciding to join.

What happens next

  • The group appears in your Followed list
  • You receive notifications about new sessions or updates
  • You do not get access to sessions or member-only content

3 Join a Group as a Member

1Step 1

Click Join

Click the Join Group button.

  • Free group: You are added instantly
  • Paid group: You are prompted to complete payment
Screenshot: Join Group Button
2Step 2

Complete Joining

Confirm your participation (and complete payment if required).

  • You become a Member of the group
  • You gain access to sessions and group content
Screenshot: Join Confirmation Screen

What happens next

  • You can join and attend sessions
  • You can interact within the group
  • You receive reminders and updates

4 Follow vs Join — Key Difference

Follow a Group Free

  • No cost, no commitment
  • Stay updated with group activity
  • Receive notifications and updates
  • No access to sessions or exclusive content

Join a Group Member

  • May require payment (Paid groups)
  • Full access to sessions and group content
  • Ability to actively participate
  • Receive session reminders
💡
TipFollow first if you're unsure. Join when you're ready to participate.

Important Notes

  • Members can create their own groups if they want to start a support group
  • A Group Leader can also join and participate in other groups as a Member
  • Following a group does not grant access to sessions or member-only content
  • Joining is required to access sessions and participate
  • Group Listing refers to Free groups users can discover and join without payment
  • Active Group refers to Paid groups that require payment to access sessions

Best Practices

  • Explore multiple groups before making a decision
  • Read group descriptions and session details carefully
  • Check session timings and availability before joining
  • Follow groups to track updates and upcoming sessions
  • Join groups that match your goals and schedule
Pro Tips Start with free groups to explore the experience. Check the host's background before joining. Turn on notifications so you don't miss sessions. Join slightly before session time to avoid last-minute issues.

Common Mistakes

  • Assuming Follow = Membership
  • Not checking if the group is Free or Paid
  • Joining without reviewing session timings
  • Missing sessions due to disabled notifications

Troubleshooting

🔒
Unable to join a group
Check if payment is required and has been completed
📅
Not seeing sessions
Ensure you clicked Join Group — not just Follow
🔔
Not receiving updates
Check your notification settings in your account
🌱 A Note Before You Start

Choosing the right group can be a meaningful step in your journey. Take your time to explore, follow, and join the groups that best support your needs.