MentalHappy is a telehealth platform that allows health providers to expand access to mental health services through online expert-led peer support groups.
We are like Patreon for health and wellness services.

Role Description
As an Outbound Sales /Marketer, you will use online social platforms such as Instagram, Youtube, TikTok, Google and LinkedIn to find potential customers (aka Support Group Leaders) who might be a good fit for our product. You will initially vet this individual and send them a custom message encouraging them to sign up or attend an info session online.

Your skills:

You understand online social platforms such as Instagram and Tiktok, and LinkedIn
Able to sell and effectively market a product online
Strong research abilities

Key Responsibilities: 

• Send outbound customer messages (DM’s or emails) to promote and sell our product. 
• Write thoughtful messages, customize the messaging and address the person by name so that the messages are authentic and do not appear as spam. 
• Follow rules of DM message limits no more than 100 per day
• Create, maintain and update spreadsheets of potential customers with complete information and emails and other social media links. 
• Consolidate existing customer base while building new customer base.
• Record outbound message history and customer response in detail. Ensure customer follow-up all the time. 
• Send  DM or email of product links and websites and other campaign material. 
• Monitor competitors’ products or services and create selling strategies for own products or services. 
• Handle customer needs and requirements. Respond to customer inquiries and resolve. 
• Refer customers’ needs or inquiries to appropriate departments like sales, marketing, administrative or other departments.
  
  

‍About MentalHappy: