Quick Facts (At a Glance)
- You keep 100% of your group price.
- Participants pay an additional 6% platform fee.
- Stripe handles all payments securely β MentalHappy never holds your money.
- Your group wonβt appear to participants until Stripe setup is complete.
- Stripe clears funds in 1β2 business days, then pays to your bank on your chosen schedule.
- You can edit group pricing, tags, or images until the first member joins.
1. Setting Up Payouts
Before your group is visible to participants, connect your Stripe account:
- Log in to your Host Dashboard.
- Go to Payout Settings.
- Connect an existing Stripe account or create a new one.
- Provide required details:
- Bank account or debit card info
- Tax ID or Social Security Number
- Legal name & valid address
- Identity verification
- Once verified, your group becomes visible to participants.
π For payout issues or verification questions, contact Stripe Support directly.
2. Fee Structure
- Your Earnings: You keep 100% of the price you set.
- Platform Fee: Participants pay an extra 6% at checkout.
- Stripe Processing Fees: Covered by MentalHappy β no deductions from your payout.
- No Hidden Fees: What you set is exactly what you receive.
Example: If your group costs $10/month, participants pay $10.60.
You receive $10 (100% of your price).
3. How Payouts Work
- Participant Pays: Group price + 6% platform fee β processed via Stripe.
- Funds in Stripe: Your full group price credited to your account within 1β2 business days.
- Transfer to Bank: Stripe pays out automatically based on your chosen schedule (daily, weekly, monthly).
- Tracking: Stripe emails you when payouts are sent, and you can track inside your Stripe Dashboard.
β
MentalHappy never delays payouts β funds flow directly from Stripe to your bank.
4. Viewing Your Earnings
To track payments:
- Log in β click your profile picture β Leader Dashboard.
- Open the Payments Section for current balance & payout details.
- Click View payments on Stripe for detailed reports or to update bank info.
5. Tips for New Leaders
- Set Up Stripe Early: Avoid launch delays.
- Verify Pricing Before Members Join: You can edit until the first participant signs up.
- Track Your Growth: Use the Payments dashboard to monitor member trends.
- Stay Notified: Watch for Stripe payout emails.
- Know Where to Ask:
- Stripe Support: Bank, tax, or payout schedule issues.
- MentalHappy Support: Platform questions or visibility issues.