Knowledge Base
Everything you need to know about using MentalHappy
Earnings, Payments & Fees | MentalHappy

πŸ’΅ Earnings, Group Payments & Platform Fees

Understand exactly how you earn, what participants pay, and how payouts reach your account.

Quick Facts (At a Glance)

  • You keep 100% of your group price.
  • Participants pay an additional 6% platform fee.
  • Stripe handles all payments securely β€” MentalHappy never holds your money.
  • Your group won’t appear to participants until Stripe setup is complete.
  • Stripe clears funds in 1–2 business days, then pays to your bank on your chosen schedule.
  • You can edit group pricing, tags, or images until the first member joins.

1. Setting Up Payouts

Before your group is visible to participants, connect your Stripe account:

  1. Log in to your Host Dashboard.
  2. Go to Payout Settings.
  3. Connect an existing Stripe account or create a new one.
  4. Provide required details:
    • Bank account or debit card info
    • Tax ID or Social Security Number
    • Legal name & valid address
    • Identity verification
  5. Once verified, your group becomes visible to participants.
πŸ‘‰ For payout issues or verification questions, contact Stripe Support directly.

2. Fee Structure

  • Your Earnings: You keep 100% of the price you set.
  • Platform Fee: Participants pay an extra 6% at checkout.
  • Stripe Processing Fees: Covered by MentalHappy β€” no deductions from your payout.
  • No Hidden Fees: What you set is exactly what you receive.
Example: If your group costs $10/month, participants pay $10.60. You receive $10 (100% of your price).

3. How Payouts Work

  1. Participant Pays: Group price + 6% platform fee β†’ processed via Stripe.
  2. Funds in Stripe: Your full group price credited to your account within 1–2 business days.
  3. Transfer to Bank: Stripe pays out automatically based on your chosen schedule (daily, weekly, monthly).
  4. Tracking: Stripe emails you when payouts are sent, and you can track inside your Stripe Dashboard.
βœ… MentalHappy never delays payouts β€” funds flow directly from Stripe to your bank.

4. Viewing Your Earnings

To track payments:

  • Log in β†’ click your profile picture β†’ Leader Dashboard.
  • Open the Payments Section for current balance & payout details.
  • Click View payments on Stripe for detailed reports or to update bank info.

5. Tips for New Leaders

  • Set Up Stripe Early: Avoid launch delays.
  • Verify Pricing Before Members Join: You can edit until the first participant signs up.
  • Track Your Growth: Use the Payments dashboard to monitor member trends.
  • Stay Notified: Watch for Stripe payout emails.
  • Know Where to Ask:
    • Stripe Support: Bank, tax, or payout schedule issues.
    • MentalHappy Support: Platform questions or visibility issues.