Knowledge Base
Everything you need to know about using MentalHappy
Getting Started with MentalHappy: Your First Steps — MentalHappy Help
Getting Started

Your First Steps After Joining

You're in — now what? This guide walks you through how to introduce yourself, register for your first session, and stay connected using the MentalHappy app.

4 min read Members & Groups

Overview

Welcome to your MentalHappy support group! 🎉 This quick guide will help you connect and participate right away. You can access your group from both the MentalHappy mobile app and website.

In this article, you'll learn how to:

  • Introduce yourself in the group chat
  • Register for your first session
  • Stay connected using the mobile app

Before You Begin

  • You must be logged into your MentalHappy account
  • You must Join a group as a Member to participate
  • Followers can view updates but cannot chat or join sessions

End-to-End Flow

Join Group Open Group Chat Register for Session Join Session Stay Connected

1 Say Hello in the Group Chat

1Step 1

Open Conversations

Go to your group page and tap/click Conversations.

  • The group chat opens
  • You can see messages from other members
<
2Step 2

Post Your Introduction

Share a short message to introduce yourself. Here are a few ideas:

  • "Hi everyone! I'm new here and looking forward to connecting 😊"
  • "Hello, I'm [Your Name]. I joined to find support and offer it too."
  • Your message is visible to other members
  • You can start interacting in the group
💡
TipStart simple — even a "hi" or an emoji is enough.

What happens next

  • You begin connecting with members
  • You can read and respond to conversations
⚠️
ImportantOnly Members can chat. Followers cannot interact or send messages.

2 Register for Your First Session

1Step 1

Find a Session

Go to the Events or Upcoming Sessions section (available on both the app and website).

  • You see a list of upcoming sessions for your group
2Step 2

Register

Select a session and click Register or Join Session.

  • Your spot is reserved
  • You receive reminders before the session starts
3Step 3

Join the Session

At the scheduled time:

  • App → Tap Join
  • Website → Click Join in your browser
  • You enter a live video session led by the Group Leader

What to expect

  • Sessions are typically 30–90 minutes
  • You can share or just listen — it's entirely up to you
💡
TipIt's completely okay to observe quietly in your first session.

3 Download the MentalHappy App

1Step 1

Install the App

🍎
Available on
Apple App Store
▶️
Available on
Google Play Store
2Step 2

Log In

Log in using your existing MentalHappy account credentials.

  • Your groups and sessions sync automatically

Why use the app?

  • Real-time chat access
  • Instant session reminders
  • Easy session joining from your phone
💡
TipEnable notifications so you don't miss updates or session reminders.

Important Notes

  • Members can chat, join sessions, and participate fully
  • Followers can only view updates but cannot interact
  • You must Join a group to fully participate

Best Practices

  • Introduce yourself early to feel more comfortable
  • Register for sessions in advance
  • Start with listening if you're unsure
  • Use the app for better engagement and reminders
Pro Tips Join sessions a few minutes early. Keep notifications on. Explore multiple sessions to find your fit.

Common Mistakes

  • Trying to chat without joining the group (following is not enough)
  • Missing sessions due to not registering in advance
  • Not enabling notifications on the app

Troubleshooting

💬
Cannot send messages
Make sure you have joined the group — following is not enough
📹
Cannot join a session
Check that you registered and are logged in to your account
🔔
Not receiving reminders
Enable notifications in the app and your device settings
💜 Welcome to MentalHappy

Take your time — there's no rush. Saying hello, joining a session, and installing the app will help you feel right at home. We're glad you're here.