Knowledge Base
Everything you need to know about using MentalHappy
Group Leader
Group Member
🚀
Getting Started
How to create a group
What happens after setup
How to invite people
Onboarding checklist
⚙️
Group Management
Onboarding checklist
How to make changes to group details
How to delete a group
Member moderation
Troubleshooting & tech help
📣
Promotion & Marketing
Templates, promo tools, success examples
Trending topics and suggestions
Icebreakers, gamification, post templates
💸
Earnings & Payments
Visual breakdown of payout process
Fee structure
Update card on file
Pricing your group
🔐
Privacy & Safety
Group visibility options
Content privacy controls
Safety best practices
💬
Communication
Contacting group members
Messaging rules (no direct messages / HIPAA compliance)
📘
Help & Resources
Refund policy for group leaders
Terms & glossary
🚀
Getting Started
What to expect
Next steps after joining a group
🔍
Discover & Join Groups
Request a group
Joining a group
📱
Using the Platform
Chat, video, scheduling, notifications
🤝
Engagement
What to post
💳
Payments & Access
How to pay, what’s included
🔒
Privacy & Safety
How your data and posts are protected
💬
Communication & Help
Can I send a direct message to my Group Leader?
Mental health resources
📘
Help & Policies
FAQ for group members
Refunds for participants
Terms & glossary
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