🔒 MentalHappy Privacy & Confidentiality Guide

1. Group Visibility Options

Choose the right privacy level for your group:

2. Direct Messaging & Content Privacy

• No direct messaging – all interaction stays in group space for accountability.
• Anonymous Questions – members submit privately, leaders approve before posting.
• Comfort Options – members can turn off video, use first names only, share at their pace.

Protecting Shared Content

• Confidentiality is non-negotiable – what’s shared in group stays in group.
• No recording or screenshots – remind members at session start.
• HIPAA-level security – all data encrypted; Stripe handles payment info securely.
• Always host inside MentalHappy – keeps content secure and private.

3. Moderation Tools

• Monitor and delete inappropriate content immediately.
• Remove or block members for repeated violations.
• Automated content flagging alerts you to harmful posts.
• Assign a co-facilitator for larger groups.

4. Templates & Best Practices

Confidentiality Reminders

• Start each cycle with: “What’s said here stays here.”
• Pin confidentiality rules in group chat.
• Share session summaries instead of recordings.

Safety Guidelines

• Respect rules: one person speaks at a time, no judgment, no hate speech.
• Encourage “I” statements.
• Remind group this is not a substitute for therapy or crisis services.

5. Informed & Voluntary Participation

• Participation is always voluntary – members may pass on any activity.
• Consent is ongoing – check in regularly with your group.
• Leaders must model privacy – never share names or stories outside the group.