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Frequently Asked Questions

Who is a Cheerbox for?

The Cheerbox is for anyone who has experienced a negative or positive life event; whether its having a baby, loss of a loved one, appreciation, illness, loss of a long time pet, new parent, emotional trauma, caregiver stress, divorce, or change of location. And yes, we make Cheerboxes for happy life moments too!

What’s inside the Cheerbox?

Inside each Cheerbox are happiness tools to encourage healing, laughter and gratitude. Happiness tools are games, motivation books, healing guides, inspired content, wellness and stress relief products.

Why the Gratitude and Notebook of Positive Aspects?

The effects of optimism are real. A more positive outlook has been shown to promote better coping skills, reduce depression, and improve overall physical health. That is why our staple happiness tool is our Notebook of Positive Aspects, which allows recipients to naturally ease their current anxieties through journaling, no matter what his or her current circumstances are.

Can I pick what items (happiness tools) go in the box specifically?

Our Happiness experts curate each Cheerbox (care package) for you. They help you take the guess work of sending meaningful gifts. The specific wellness products/gifts in the Cheerbox are sourced from our network of approved holistic merchants. Our experienced curation team of specialists select wellness items based on the details you provided regarding the recipients life event.

Can I send you all an item to add to the Cheerbox?

All items (or branded items) you wish to add to Cheerbox are subject to approval. You may send us an email to Support@MentalHappy.com to let us know what it is you want to add. 

How long will it take for recipient to receive the Cheerbox?

Because each Cheerbox is customized to order, please allow up to 1-3 business days from time of order to delivery.

Will the recipient know the who is sending the Cheerbox?

The recipient will receive a unique ID that will allow he or she to view sender information online.

Will the information(recipients details) I provide on order ever be shared with recipient?

All recipient details will never be shared or shown to the recipient for any reason.

Can I send Someone a Cheerbox Anonymously?

The sender has the option to remain anonymous so your secret is safe with us ;)

What if I started filling out a Cheerbox order but I do not have all of the recipient's information?

You can save the Cheerbox order information and direct link to form will be sent to your email to complete order at a later time.

How much does a Cheerbox cost?

$89.00 USD (includes 2 Day Shipping)
Corporate Partner/Volume Order - Contact us for Options

Can I have a Cheerbox rushed or sent next day?

Yes, next day shipping is available.

If I do not know the recipient's address, may I have the Cheerbox sent to my address?

You may have a Cheerbox sent to yourself and hand deliver to the recipient. However, for security purposes, Cheerbox is not to be opened by anyone other than intended recipient.

Someone sent me a Cheerbox how do I find out who sent it?

Click on "Received a Cheerbox?" on home page to find or who sent Cheerbox or leave feedback or send a thank you to sender.

What if I am an Organization/Business/HR looking to order a large volume of Cheerboxes for an occasion or event, can you guys do that?

Yep! We do those all the time:) Email us at Support@MentalHappy.com with your contact information, deadline, and any specialty requests. visit https//:www.MentalHappy.com/workplace to learn more and contact a happiness manager for help.

Is volume/corporate pricing available?

Yes. Contact us at Support@MentalHappy.com

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QUESTIONS & ANSWERS

Request a Cheerbox

  1. Fill out and submit Cheerbox request form below.
  2. Our Happiness Expert will reach-out to you.
  3. We will setup your account so you can start sending Cheerboxes.
Your request has been successfully submitted.
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Lindsay M.

“The Cheerboxes were a big hit with our marketing team! Everyone LOVED their Cheerboxes! Thank you for all your work putting them together!”

- Pepperdine University
Leigh R.

" Our members love the Cheerbox product. We love it because it allows us to surprise and delight them in a unique way"

// Membership account manager - Exclusive Resorts
Sima B.

“The Cheerbox allows us to make a more human connection with employees.”

// Sr. Benefits COnsultant at curahr
Contact Us
177 Park Avenue #200
San Jose, CA 95113
Email: Hi@MentalHappy.com