participant getting started

✅ Start Here: Welcome to Your Group

When you join a MentalHappy support group, you enter a safe, private space focused on your well-being. Here’s what you’ll find:

Group Chat: A private 24/7 chat (mobile app only) where members encourage each other. You can share updates, reflections, or just cheer others on. Screenshots are blocked for privacy.
Upcoming Sessions: See your group’s meeting schedule in your time zone and RSVP easily.
Pinned Resources: Access helpful tools like worksheets, coping tips, or articles shared by your Group Leader.
Anonymous Q&A: Ask questions privately; only your Group Leader sees your name. Approved questions appear in chat labeled “Anonymous.”
Virtual Group Sessions: Up to 60-minute video meetings led by your Group Leader. You can share, listen, or simply observe until you’re ready. All members agree to confidentiality.
Between Sessions: Use the chat for check-ins, weekly prompts, or challenges. Everything is HIPAA-compliant and secure.

Use the Search bar (web or mobile app) to explore groups.
Try keywords like “anxiety,” “parenting,” “grief,” or “chronic pain.”
Filter by category or tags to narrow results.
Open a group to view details, guidelines, and pricing (if any), then tap Join Group.
If a group is marked Starting Soon, you can click “I’m Interested” to be notified when it launches.

Some groups you join may be in Starting Soon status. Here’s what that means:

The Group Leader is still setting things up.
You cannot post in chat yet, but you can click “I’m Interested” to let the leader know you want updates.
Once the group launches, you’ll get notified and have full access.

You choose when and how much to share – no pressure.

Examples:

Short: “Excited to be here and learn from others going through similar things.”
Longer: “I’ve been looking for ways to manage stress better and connect with others. Glad to have found this group.”
Or simply: “I’m here to listen and learn.”

You can introduce yourself in chat or during a live session—whatever feels comfortable.

Here’s what to expect when you click Join:

Sessions last up to 60 minutes.
Your camera and microphone are off by default. Turn them on if/when you feel ready.
You can participate by speaking, using the chat, or just listening quietly.
You can leave the session at any time.
Even if you didn’t RSVP, you can still attend as long as you’re a member of the group.

💡 RSVP just lets the Group Leader know who’s planning to attend—it’s not required.

Can’t see your group? Pull down to refresh (mobile) or reload the page (desktop).
Link not working? Try joining from another browser or device.
Missed a notification? Open the app and go directly to your group’s Sessions tab.
Still stuck? Use the Help option in your dashboard for support.

🎉 Welcome again! By showing up and engaging in small ways, you’ll make the most of your MentalHappy support group.