📱 Using the MentalHappy App

1. Getting Started

Download the App

• iPhone: Open the App Store → Search “MentalHappy” → Tap Get.
• Android: Open Google Play Store → Search “MentalHappy” → Tap Install.

Log In

• Use the same email and password as the MentalHappy website or your group invite.
• Forgot your password? Tap Forgot Password to reset.

Home Screen Overview

• Navigation Menu: Switch between Chat, Events, and Settings/Profile.
• Group Overview: See recent activity and upcoming events.
• Announcements: Stay updated with posts and shared resources.

2. Group Chat

Accessing Chat

• Tap your group → Conversations (chat bubble icon).
• Each group has its own chat space for members and the Group Leader.

Posting Messages

• Type in the message box → Tap Send.
• Mention members using @username.
• React with emojis or reply in-thread.

Uses

• Daily check-ins and updates
• Welcoming new members
• Session reminders
• Sharing helpful resources

Example: “Hi everyone, just a reminder that our group meets tomorrow at 6 PM!”

3. Video Sessions

Find & RSVP

• Go to Events / Calendar.
• Tap a session → RSVP/Register (optional).
• RSVP lets your Group Leader plan attendance, but you can join anytime if you’re a member.

Join a Session

• Tap Join Session (available ~10 minutes before start).
• Video runs directly inside the app — no extra downloads needed.
• Allow camera and microphone permissions when prompted.

What to Expect

• Sessions are led by your Group Leader.
• Safe, respectful environment for sharing, exercises, or discussion.

Quick Fixes

• Session not visible? Refresh Events or confirm group membership.
• Video/audio issues? Check device permissions, reconnect, or switch Wi-Fi/cellular.

4. Calendar & Scheduling

• Open your group’s Events/Calendar tab.
• Tap an event to RSVP and receive reminders.
• Cancel RSVP anytime if you can’t attend.
• Check regularly so you don’t miss sessions.

5. Notifications

Enable Alerts

• iPhone: Settings → MentalHappy → Notifications → Allow.
• Android: Settings → Apps → MentalHappy → Notifications → Allow.

Types of Alerts

• Session reminders
• New chat messages or posts
• Announcements & mentions

If Not Receiving Alerts

• Make sure you’re logged in.
• Confirm notifications are allowed.
• Update the app.
• On Android, disable battery optimization for MentalHappy.

6. Common Issues & Fixes

• App crashes/freezes: Close & reopen, update app, restart phone, or reinstall.
• Can’t log in: Double-check email/password, reset if needed.
• Missing chat or sessions: Use the mobile app, refresh, and confirm group membership.

7. Need Help?

• In-App Support: Go to Settings/Profile → Support.
• Web Support: Visit mentalhappy.com/support.

8. Privacy & Security

• All chats, posts, and video sessions are HIPAA-compliant and encrypted.
• Screenshots are blocked inside group chat for member privacy.
• Anonymous posting is available; Group Leaders review questions before sharing.
• Never share personal contact info (phone or email) in chat — use in-app communication only.
• Your participation is private within your group — others cannot view your activity.